Customer Service

Residental rates
Commercial rates


Effective Monday, March 30, 2020 and until further notice  CRRUA is closed to the public.   

CRRUA's Administrative Office will be closed Tuesday October 20, 2020. We will resume regular operating hours on Wednesday October 21, 2020. To report a service emergency please call (575) 382-1076 or (575) 202-7173. Thank you.

Las oficina administrativa estara cerrada el Martes, 20 de Octubre del 2020. Horas regulares resumiran el Miercoles 21 de Octubre, 2020. Para emergencias de servicio por favor comuniquese al (575) 382-1076 o (575) 202-7173. Gracias.


For payments in check or money order please use the payment  drop box or mail to CRRUA, PO Box 429, Sunland Park, NM  88063. 

To make changes in service please visit our web site:

Thank you for your understanding and cooperation during the  COVID‐19 Pandemic. 


 A partír de el Lunes, Marzo 30, 2020 y hasta nuevo aviso,  CRRUA esta cerrado al público. 

Para pagos en cheque or money order, favor de usar la caja de  pagos o envíe su pago por correo a CRRUA, PO Box 429,  Sunland Park, NM 88063.

Para hacer cambios al servicio, favor de visitar la pagina web:

Gracias por su comprensión y cooperación durante la  pandemica COVID‐19. 

To apply for new or existing service an application with required documentation and payment should be dropped off at the CRRUA drop box.

The following documents must be dropped off:

  1. Completed application    Application for New Service Meter   Application for Transfer of Services
  2. Copy of identification for those individuals listed on the application. Names on application must match the names listed on all documentation.
  3. Copy of proof of ownership, settlement agreement or rental lease
  4. $100 deposit in check or money order made payable to CRRUA


Incomplete application, incomplete documentation and lack of deposit will cause delay in service.


Discontinue Service – During COVID-19 Pandemic

A disconnection form must be submitted to discontinue services and dropped off at drop box. Lack of written notice to CRRUA to disconnect will result in continued account charges.

The following documents must be dropped off:

  1. Completed form to discontinue service by account holder   Application to Discontinue Services
  2. Copy of identification for account holder
  3. Payment for any balance owed on the account


Incomplete forms will be returned and service will remain active until all requirements are fulfilled.


For any questions on process and application please call 575-589-1075 or email [email protected].