(Posted on 9-22-26 @ (12:55 p.m.)
CRRUA is making significant progress in its efforts to restore water service to the impacted area. Crews are in the process of completing a water line connection associated with the outage that began last night.
CRRUA will provide another public update once the water line connection is completed and water service has been safely restored. CRRUA appreciates the community’s patience and understanding while this work continues.
ONCE WATER SERVICE IS RESTORED
Water pressure may remain low for a short time while the lines are pressurized. Customers may notice temporary water discoloration caused by naturally occurring minerals in the distribution system. CRRUA recommends waiting until the water runs clear before washing laundry. The discoloration should clear within 24 hours. If it persists, customers should run cold water for several minutes until it clears. Those who continue to experience discolored water should contact CRRUA Customer Service at 575-589-1075 or the after-hours emergency line at 575-202-7173.
ADVANCE NOTICE: PRECAUTIONARY BOIL WATER ADVISORY
At the time water service is restored, CRRUA will issue a Precautionary Boil Water Advisory as part of its Proactive Safety Protocol, which is a standard procedure due to the large area impacted.
INSTRUCTIONS FOR RESIDENTS
When the precautionary Boil Water Advisory is issued, residents should not drink the water without boiling it first. As a standard precaution, bring all water to a rolling boil for one minute and let it cool before using. This applies to water used for:
- Drinking and cooking
- Brushing teeth and making ice
- Washing fruits and vegetables
- Preparing baby formula
- Providing water for pets
NEXT STEPS:
CRRUA will send water samples to an independent laboratory certified by the New Mexico Environmental Department (NMED) to conduct quality testing. The precautionary advisory will be lifted as soon as laboratory results confirm that the drinking water meets all NMED safety and quality standards. CRRUA will notify residents immediately through its website, Facebook page, and the Sunland Park Connect app as soon as the precautionary advisory is lifted.
For latest information from CRRUA visit the website at crrua.org and the Facebook page. Thank